Food delivery marketplaces are booming, and with that has come criticism over how much they actually help restaurants. I try to clear up some common misconceptions that people use to argue against food delivery marketplaces and make some suggestions on how they could add more value to restaurants.
Read onThere are many different ways to define personas for a product. I walk through the different kinds, how to use them, and the pros and cons.
Read onMany people want to get into product management. Few actually understand what that means.
Read onBuilding and scaling and analytics team is a confusing task for a company. I walk through some of the implementations I’ve seen, what I think best, and how to find the right people.
Read onAs I’ve worked more with subscription business, I’ve thought a lot about the best way to ask people to buy and how to align your pricing model to customer needs.
Read onI invited Andrew Chen over to the Greymatter podcast to talk about how growth is getting harder and what to do about it.
Read onI recently did a presentation on growth teams, why they exist, and what they work on, with a bunch of examples from my career.
Read onLow frequency marketplaces are hard to build because they cease to create habits. I talk about some strategies that can create habits even with low frequency.
Read onKnowing when to focus and when to expand your product and markets is key to growing a successful business. I’ll explain how and when to think about these decisions.
Read onI chatted with Intercom on their podcast about growth, onboarding, and retention.
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